Introduction
NOEM Network ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain ecosystem services, including our website, AI-powered blockchain explorer, NFT marketplace, on-chain risk management system, DeFi platform, and property management tool (collectively, the "Services").
By accessing or using our Services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your information.
Information We Collect
Due to the decentralized nature of blockchain technology, we minimize the collection of personal information. However, we may collect the following types of information:
Personal Information
- Wallet Information: When you connect your wallet to our Services, we may collect your wallet address and transaction history on the blockchain.
- KYC/AML Information: For regulatory compliance, we may collect identity verification information such as name, address, date of birth, nationality, government-issued identification, and other information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.
- Contact Information: If you subscribe to our newsletter or contact us, we may collect your email address, name, and any other information you provide.
- Property Information: If you use our property management tools or tokenize real estate, we may collect information about your property.
Automatically Collected Information
- Usage Data: We may collect information about how you interact with our Services, such as the pages you visit, the time and date of your visits, and the time spent on those pages.
- Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, security alerts, and administrative messages
- Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience with our Services
On-Chain Data and Blockchain Privacy
Our Services operate on blockchain technology, which is inherently transparent. Information that you provide on a blockchain, including wallet addresses and transaction data, is publicly available by design. We cannot delete or modify this information due to the immutable nature of blockchain technology.
However, our on-chain risk management system is designed to protect your privacy while maintaining compliance:
- Encrypted Identity: Your identity information is encrypted and stored in your wallet, not on centralized servers.
- Smart Contract Verification: Compliance checks are handled through smart contracts without exposing your sensitive data.
- User Control: You maintain control over your data and must explicitly approve any transaction or verification process.
AI Assistant and Data Processing
Our AI-powered blockchain assistant processes data to provide you with personalized assistance. When using our AI assistant:
- The AI may analyze your transaction history and wallet activity to provide relevant recommendations.
- Every action suggested by the AI requires your explicit confirmation through your wallet before execution.
- Conversations with the AI assistant may be stored to improve our services and provide continuity in your interactions.
- You can request deletion of your conversation history at any time.
How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Compliance with Laws: We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your consent or at your direction.
- Blockchain Transactions: Information related to your blockchain transactions is publicly available on the blockchain.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
For blockchain-related activities, we recommend that you take additional security measures, such as:
- Using hardware wallets for storing significant digital assets
- Enabling two-factor authentication where available
- Regularly updating your software and devices
- Being cautious of phishing attempts and suspicious links
Blockchain Data Immutability
Due to the fundamental nature of blockchain technology, information recorded on the blockchain is immutable and cannot be deleted or modified. This includes:
- Wallet addresses
- Transaction data
- Smart contract interactions
- Tokenized assets and ownership records
When you use our Services, you acknowledge and accept that any data committed to the blockchain will remain permanently recorded and publicly accessible. While we may store additional information in our off-chain systems (such as your email for newsletters), the core blockchain data cannot be removed even upon request.
For off-chain data that we control (such as your email address for newsletters or support communications), you may contact us at the information provided in the "Contact Us" section to request information about what data we hold.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside our primary operating jurisdiction and choose to provide information to us, please note that we transfer the information and process it according to this Privacy Policy.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@noem.mov
NOEM Network
Yerevan, Armenia